CVE-2026-93582 Vulnerability Analysis & Exploit Details

CVE-2026-93582 Vulnerability Summary

CVE-2026-93582: The HTTP Basic Authentication modules in ((OTRS)) Community Edition 6 and prior accept the authenticated username from either the REMOTE_USER or HTTP_REMOTE_USER environment variable. In CGI and mod_perl based deployments, HTTP request headers may be mapped to corresponding HTTP_* environment variables. As a result, an unauthenticated remote attacker can supply a crafted Remote-User request header which is exposed to the application as HTTP_REMOTE_USER. When HTTP Basic Authentication is configured as the authentication backend, OTRS trusts this value as an already authenticated username and does not perform an additional password verification. An attacker may therefore authenticate through the Generic Interface as an existing agent or customer user without knowing the corresponding credentials. The resulting privileges depend on the account being impersonated. Successful exploitation may allow access to confidential information and modification of data or configuration with the permissions of the affected user. Exploitation requires HTTP Basic Authentication to be configured as an authentication backend and a web server environment in which attacker-controlled HTTP headers are exposed through the corresponding HTTP_* environment variables. OTRS 7 and later are not affected by this attack vector due to the use of Mojolicious/Hypnotoad and does not expose arbitrary request headers through %ENV in the manner required for exploitation. The supported REMOTE_USER mechanism additionally requires validation through the configured SSO shared secret. The unused HTTP_REMOTE_USER fallback has nevertheless been removed as a security-hardening measure. Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

CVE-2026-93582 References

External References

• https://otrs.com/release-notes/otrs-security-advisory-2026-18/

CWE Common Weakness Enumeration

CAPEC Common Attack Pattern Enumeration and Classification

• Exploitation of Trusted Identifiers CAPEC-21 An adversary guesses, obtains, or "rides" a trusted identifier (e.g. session ID, resource ID, cookie, etc.) to perform authorized actions under the guise of an authenticated user or service.
• Exploiting Trust in Client CAPEC-22 An attack of this type exploits vulnerabilities in client/server communication channel authentication and data integrity. It leverages the implicit trust a server places in the client, or more importantly, that which the server believes is the client. An attacker executes this type of attack by communicating directly with the server where the server believes it is communicating only with a valid client. There are numerous variations of this type of attack.
• Creating a Rogue Certification Authority Certificate CAPEC-459 An adversary exploits a weakness resulting from using a hashing algorithm with weak collision resistance to generate certificate signing requests (CSR) that contain collision blocks in their "to be signed" parts. The adversary submits one CSR to be signed by a trusted certificate authority then uses the signed blob to make a second certificate appear signed by said certificate authority. Due to the hash collision, both certificates, though different, hash to the same value and so the signed blob works just as well in the second certificate. The net effect is that the adversary's second X.509 certificate, which the Certification Authority has never seen, is now signed and validated by that Certification Authority.
• Web Services API Signature Forgery Leveraging Hash Function Extension Weakness CAPEC-461 An adversary utilizes a hash function extension/padding weakness, to modify the parameters passed to the web service requesting authentication by generating their own call in order to generate a legitimate signature hash (as described in the notes), without knowledge of the secret token sometimes provided by the web service.
• Signature Spoof CAPEC-473 An attacker generates a message or datablock that causes the recipient to believe that the message or datablock was generated and cryptographically signed by an authoritative or reputable source, misleading a victim or victim operating system into performing malicious actions.
• Signature Spoofing by Misrepresentation CAPEC-476 An attacker exploits a weakness in the parsing or display code of the recipient software to generate a data blob containing a supposedly valid signature, but the signer's identity is falsely represented, which can lead to the attacker manipulating the recipient software or its victim user to perform compromising actions.
• Session Credential Falsification through Prediction CAPEC-59 This attack targets predictable session ID in order to gain privileges. The attacker can predict the session ID used during a transaction to perform spoofing and session hijacking.
• Reusing Session IDs (aka Session Replay) CAPEC-60 This attack targets the reuse of valid session ID to spoof the target system in order to gain privileges. The attacker tries to reuse a stolen session ID used previously during a transaction to perform spoofing and session hijacking. Another name for this type of attack is Session Replay.
• Bluetooth Impersonation AttackS (BIAS) CAPEC-667 An adversary disguises the MAC address of their Bluetooth enabled device to one for which there exists an active and trusted connection and authenticates successfully. The adversary can then perform malicious actions on the target Bluetooth device depending on the target’s capabilities.
• Adversary in the Middle (AiTM) CAPEC-94 An adversary targets the communication between two components (typically client and server), in order to alter or obtain data from transactions. A general approach entails the adversary placing themself within the communication channel between the two components.

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