CVE-2026-84463
Vulnerability Scoring
Status: Received on 25 Sep 2026, 19:17 UTC
Published on: 25 Sep 2026, 19:17 UTC
CVSS Release:
CVE-2026-84463: Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page's HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad's session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2.
The exploitability of CVE-2026-84463 depends on two key factors: attack complexity (the level of effort required to execute an exploit) and privileges required (the access level an attacker needs).
No exploitability data is available for CVE-2026-84463.
A lower complexity and fewer privilege requirements make exploitation easier. Security teams should evaluate these aspects to determine the urgency of mitigation strategies, such as patch management and access control policies.
Attack Complexity (AC) measures the difficulty in executing an exploit. A high AC means that specific conditions must be met, making an attack more challenging, while a low AC means the vulnerability can be exploited with minimal effort.
Privileges Required (PR) determine the level of system access necessary for an attack. Vulnerabilities requiring no privileges are more accessible to attackers, whereas high privilege requirements limit exploitation to authorized users with elevated access.
Above is the CVSS Sub-score Breakdown for CVE-2026-84463, illustrating how Base, Impact, and Exploitability factors combine to form the overall severity rating. A higher sub-score typically indicates a more severe or easier-to-exploit vulnerability.
Below is the Impact Analysis for CVE-2026-84463, showing how Confidentiality, Integrity, and Availability might be affected if the vulnerability is exploited. Higher values usually signal greater potential damage.
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