Security assessments indicate that CVE-2026-1251 presents a notable risk, potentially requiring prompt mitigation.
Status: Received on 31 Jan 2026, 07:16 UTC
Published on: 31 Jan 2026, 07:16 UTC
CVSS Release: version 3
security@wordfence.com
Primary
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
CVE-2026-1251: The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
The exploitability of CVE-2026-1251 depends on two key factors: attack complexity (the level of effort required to execute an exploit) and privileges required (the access level an attacker needs).
CVE-2026-1251 presents an accessible attack vector with minimal effort required. Restricting access controls and implementing security updates are critical to reducing exploitation risks.
A lower complexity and fewer privilege requirements make exploitation easier. Security teams should evaluate these aspects to determine the urgency of mitigation strategies, such as patch management and access control policies.
Attack Complexity (AC) measures the difficulty in executing an exploit. A high AC means that specific conditions must be met, making an attack more challenging, while a low AC means the vulnerability can be exploited with minimal effort.
Privileges Required (PR) determine the level of system access necessary for an attack. Vulnerabilities requiring no privileges are more accessible to attackers, whereas high privilege requirements limit exploitation to authorized users with elevated access.
Above is the CVSS Sub-score Breakdown for CVE-2026-1251, illustrating how Base, Impact, and Exploitability factors combine to form the overall severity rating. A higher sub-score typically indicates a more severe or easier-to-exploit vulnerability.
Below is the Impact Analysis for CVE-2026-1251, showing how Confidentiality, Integrity, and Availability might be affected if the vulnerability is exploited. Higher values usually signal greater potential damage.
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