Highly exploitable, CVE-2024-29184 poses a critical security risk that could lead to severe breaches.
Status: Analyzed
Last updated: 🕒 10 Jan 2025, 15:06 UTC
Originally published on: 🕔 22 Mar 2024, 17:15 UTC
Time between publication and last update: 293 days
CVSS Release: version 3
security-advisories@github.com
Secondary
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H
CVE-2024-29184: FreeScout is a self-hosted help desk and shared mailbox. A Stored Cross-Site Scripting (XSS) vulnerability has been identified within the Signature Input Field of the FreeScout Application prior to version 1.8.128. Stored XSS occurs when user input is not properly sanitized and is stored on the server, allowing an attacker to inject malicious scripts that will be executed when other users access the affected page. In this case, the Support Agent User can inject malicious scripts into their signature, which will then be executed when viewed by the Administrator. The application protects users against XSS attacks by enforcing a CSP policy, the CSP Policy is: `script-src 'self' 'nonce-abcd' `. The CSP policy only allows the inclusion of JS files that are present on the application server and doesn't allow any inline script or script other than nonce-abcd. The CSP policy was bypassed by uploading a JS file to the server by a POST request to /conversation/upload endpoint. After this, a working XSS payload was crafted by including the uploaded JS file link as the src of the script. This bypassed the CSP policy and XSS attacks became possible. The impact of this vulnerability is severe as it allows an attacker to compromise the FreeScout Application. By exploiting this vulnerability, the attacker can perform various malicious actions such as forcing the Administrator to execute actions without their knowledge or consent. For instance, the attacker can force the Administrator to add a new administrator controlled by the attacker, thereby giving the attacker full control over the application. Alternatively, the attacker can elevate the privileges of a low-privileged user to Administrator, further compromising the security of the application. Attackers can steal sensitive information such as login credentials, session tokens, personal identifiable information (PII), and financial data. The vulnerability can also lead to defacement of the Application. Version 1.8.128 contains a patch for this issue.
The exploitability of CVE-2024-29184 depends on two key factors: attack complexity (the level of effort required to execute an exploit) and privileges required (the access level an attacker needs).
CVE-2024-29184 presents an accessible attack vector with minimal effort required. Restricting access controls and implementing security updates are critical to reducing exploitation risks.
A lower complexity and fewer privilege requirements make exploitation easier. Security teams should evaluate these aspects to determine the urgency of mitigation strategies, such as patch management and access control policies.
Attack Complexity (AC) measures the difficulty in executing an exploit. A high AC means that specific conditions must be met, making an attack more challenging, while a low AC means the vulnerability can be exploited with minimal effort.
Privileges Required (PR) determine the level of system access necessary for an attack. Vulnerabilities requiring no privileges are more accessible to attackers, whereas high privilege requirements limit exploitation to authorized users with elevated access.
Above is the CVSS Sub-score Breakdown for CVE-2024-29184, illustrating how Base, Impact, and Exploitability factors combine to form the overall severity rating. A higher sub-score typically indicates a more severe or easier-to-exploit vulnerability.
Below is the Impact Analysis for CVE-2024-29184, showing how Confidentiality, Integrity, and Availability might be affected if the vulnerability is exploited. Higher values usually signal greater potential damage.
The EPSS score estimates the probability that this vulnerability will be exploited in the near future.
EPSS Score: 0.062% (probability of exploit)
EPSS Percentile: 29.64%
(lower percentile = lower relative risk)
This vulnerability is less risky than approximately 70.36% of others.
Stay updated with real-time CVE vulnerabilities and take action to secure your systems. Enhance your cybersecurity posture with the latest threat intelligence and mitigation techniques. Develop the skills necessary to defend against CVEs and secure critical infrastructures. Join the top cybersecurity professionals safeguarding today's infrastructures.