CVE-2020-1776 Vulnerability Analysis & Exploit Details

CVE-2020-1776
Vulnerability Scoring

4.3

/10

Medium Risk

The vulnerability CVE-2020-1776 could compromise system integrity but typically requires user interaction to be exploited.

Attack Complexity Details

Attack Complexity: Low
Exploits can be performed without significant complexity or special conditions.
Attack Vector: Network
Vulnerability is exploitable over a network without physical access.
Privileges Required: Low
Some privileges are necessary to exploit the vulnerability.
Scope: Unchanged
Exploit remains within the originally vulnerable component.
User Interaction: None
No user interaction is necessary for exploitation.

CVE-2020-1776 Details

Status: Modified

Last updated: 🕒 31 Aug 2023, 03:15 UTC
Originally published on: 🕘 20 Jul 2020, 21:15 UTC

Time between publication and last update: 1136 days

CVSS Release: version 3

CVSS3 Source

nvd@nist.gov

CVSS3 Type

Primary

CVSS3 Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

CVE-2020-1776 Vulnerability Summary

CVE-2020-1776: When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

Assessing the Risk of CVE-2020-1776

Access Complexity Graph

The exploitability of CVE-2020-1776 depends on two key factors: attack complexity (the level of effort required to execute an exploit) and privileges required (the access level an attacker needs).

Exploitability Analysis for CVE-2020-1776

CVE-2020-1776 presents an accessible attack vector with minimal effort required. Restricting access controls and implementing security updates are critical to reducing exploitation risks.

Understanding AC and PR

A lower complexity and fewer privilege requirements make exploitation easier. Security teams should evaluate these aspects to determine the urgency of mitigation strategies, such as patch management and access control policies.

Attack Complexity (AC) measures the difficulty in executing an exploit. A high AC means that specific conditions must be met, making an attack more challenging, while a low AC means the vulnerability can be exploited with minimal effort.

Privileges Required (PR) determine the level of system access necessary for an attack. Vulnerabilities requiring no privileges are more accessible to attackers, whereas high privilege requirements limit exploitation to authorized users with elevated access.

CVSS Score Breakdown Chart

Above is the CVSS Sub-score Breakdown for CVE-2020-1776, illustrating how Base, Impact, and Exploitability factors combine to form the overall severity rating. A higher sub-score typically indicates a more severe or easier-to-exploit vulnerability.

CIA Impact Analysis

Below is the Impact Analysis for CVE-2020-1776, showing how Confidentiality, Integrity, and Availability might be affected if the vulnerability is exploited. Higher values usually signal greater potential damage.

Confidentiality: Low
CVE-2020-1776 could lead to minor leaks of non-critical information without major privacy breaches.
Integrity: None
CVE-2020-1776 poses no threat to data integrity.
Availability: None
CVE-2020-1776 does not impact system availability.

Exploit Prediction Scoring System (EPSS)

The EPSS score estimates the probability that this vulnerability will be exploited in the near future.

EPSS Score: 0.054% (probability of exploit)

EPSS Percentile: 26.31% (lower percentile = lower relative risk)
This vulnerability is less risky than approximately 73.69% of others.

CVE-2020-1776 References

External References

CWE Common Weakness Enumeration

CWE-613

Vulnerable Configurations

cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.1.0:rc1:*:*:*:*:*:*
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cpe:2.3:a:otrs:otrs:1.1.0:rc2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.1.0:rc2:*:*:*:*:*:*
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cpe:2.3:a:otrs:otrs:1.3.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.3.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.3.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.3.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.3.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.3.0:beta4:*:*:*:*:*:*
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cpe:2.3:a:otrs:otrs:1.3.3:*:*:*:*:*:*:*
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cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:*
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cpe:2.3:a:otrs:otrs:2.0.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.0.5:*:*:*:*:*:*:*
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cpe:2.3:a:otrs:otrs:2.1.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.0:beta1:*:*:*:*:*:*
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cpe:2.3:a:otrs:otrs:2.1.0:beta2:*:*:*:*:*:*
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Protect Your Infrastructure against CVE-2020-1776: Combat Critical CVE Threats

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