CVE-2019-14748 Vulnerability Analysis & Exploit Details

CVE-2019-14748
Vulnerability Scoring

5.4
/10
Significant Risk

Security assessments indicate that CVE-2019-14748 presents a notable risk, potentially requiring prompt mitigation.

Attack Complexity Details

  • Attack Complexity: Low
    Exploits can be performed without significant complexity or special conditions.
  • Attack Vector: Network
    Vulnerability is exploitable over a network without physical access.
  • Privileges Required: Low
    Some privileges are necessary to exploit the vulnerability.
  • Scope: Changed
    Successful exploitation can impact components beyond the vulnerable component.
  • User Interaction: Required
    User interaction is necessary for successful exploitation.

CVE-2019-14748 Details

Status: Modified

Last updated: 🕓 21 Nov 2024, 04:27 UTC
Originally published on: 🕔 07 Aug 2019, 17:15 UTC

Time between publication and last update: 1932 days

CVSS Release: version 3

CVSS3 Source

nvd@nist.gov

CVSS3 Type

Primary

CVSS3 Vector

CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

CVE-2019-14748 Vulnerability Summary

CVE-2019-14748: An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.

Assessing the Risk of CVE-2019-14748

Access Complexity Graph

The exploitability of CVE-2019-14748 depends on two key factors: attack complexity (the level of effort required to execute an exploit) and privileges required (the access level an attacker needs).

Exploitability Analysis for CVE-2019-14748

CVE-2019-14748 presents an accessible attack vector with minimal effort required. Restricting access controls and implementing security updates are critical to reducing exploitation risks.

Understanding AC and PR

A lower complexity and fewer privilege requirements make exploitation easier. Security teams should evaluate these aspects to determine the urgency of mitigation strategies, such as patch management and access control policies.

Attack Complexity (AC) measures the difficulty in executing an exploit. A high AC means that specific conditions must be met, making an attack more challenging, while a low AC means the vulnerability can be exploited with minimal effort.

Privileges Required (PR) determine the level of system access necessary for an attack. Vulnerabilities requiring no privileges are more accessible to attackers, whereas high privilege requirements limit exploitation to authorized users with elevated access.

CVSS Score Breakdown Chart

Above is the CVSS Sub-score Breakdown for CVE-2019-14748, illustrating how Base, Impact, and Exploitability factors combine to form the overall severity rating. A higher sub-score typically indicates a more severe or easier-to-exploit vulnerability.

CIA Impact Analysis

Below is the Impact Analysis for CVE-2019-14748, showing how Confidentiality, Integrity, and Availability might be affected if the vulnerability is exploited. Higher values usually signal greater potential damage.

  • Confidentiality: Low
    CVE-2019-14748 could lead to minor leaks of non-critical information without major privacy breaches.
  • Integrity: Low
    Exploiting CVE-2019-14748 may cause minor changes to data without severely impacting its accuracy.
  • Availability: None
    CVE-2019-14748 does not impact system availability.

Exploit Prediction Scoring System (EPSS)

The EPSS score estimates the probability that this vulnerability will be exploited in the near future.

EPSS Score: 0.266% (probability of exploit)

EPSS Percentile: 67.21% (lower percentile = lower relative risk)
This vulnerability is less risky than approximately 32.790000000000006% of others.

CVE-2019-14748 References

External References

CWE Common Weakness Enumeration

CWE-434

CAPEC Common Attack Pattern Enumeration and Classification

  • Accessing Functionality Not Properly Constrained by ACLs CAPEC-1 In applications, particularly web applications, access to functionality is mitigated by an authorization framework. This framework maps Access Control Lists (ACLs) to elements of the application's functionality; particularly URL's for web apps. In the case that the administrator failed to specify an ACL for a particular element, an attacker may be able to access it with impunity. An attacker with the ability to access functionality not properly constrained by ACLs can obtain sensitive information and possibly compromise the entire application. Such an attacker can access resources that must be available only to users at a higher privilege level, can access management sections of the application, or can run queries for data that they otherwise not supposed to.

Vulnerable Configurations

  • cpe:2.3:a:osticket:osticket:-:*:*:*:*:*:*:*
    cpe:2.3:a:osticket:osticket:-:*:*:*:*:*:*:*
  • cpe:2.3:a:osticket:osticket:1.0:*:*:*:*:*:*:*
    cpe:2.3:a:osticket:osticket:1.0:*:*:*:*:*:*:*
  • cpe:2.3:a:osticket:osticket:1.2.7:*:*:*:*:*:*:*
    cpe:2.3:a:osticket:osticket:1.2.7:*:*:*:*:*:*:*
  • cpe:2.3:a:osticket:osticket:1.3.0:*:*:*:*:*:*:*
    cpe:2.3:a:osticket:osticket:1.3.0:*:*:*:*:*:*:*
  • cpe:2.3:a:osticket:osticket:1.6.0:*:*:*:*:*:*:*
    cpe:2.3:a:osticket:osticket:1.6.0:*:*:*:*:*:*:*
  • cpe:2.3:a:osticket:osticket:1.6:rc1:*:*:*:*:*:*
    cpe:2.3:a:osticket:osticket:1.6:rc1:*:*:*:*:*:*
  • cpe:2.3:a:osticket:osticket:1.6:rc2:*:*:*:*:*:*
    cpe:2.3:a:osticket:osticket:1.6:rc2:*:*:*:*:*:*
  • cpe:2.3:a:osticket:osticket:1.6:rc3:*:*:*:*:*:*
    cpe:2.3:a:osticket:osticket:1.6:rc3:*:*:*:*:*:*
  • cpe:2.3:a:osticket:osticket:1.6:rc4:*:*:*:*:*:*
    cpe:2.3:a:osticket:osticket:1.6:rc4:*:*:*:*:*:*
  • cpe:2.3:a:osticket:osticket:1.6:rc5:*:*:*:*:*:*
    cpe:2.3:a:osticket:osticket:1.6:rc5:*:*:*:*:*:*
  • cpe:2.3:a:osticket:osticket:1.8.1:developer_preview:*:*:*:*:*:*
    cpe:2.3:a:osticket:osticket:1.8.1:developer_preview:*:*:*:*:*:*
  • cpe:2.3:a:osticket:osticket:1.10.4:*:*:*:*:*:*:*
    cpe:2.3:a:osticket:osticket:1.10.4:*:*:*:*:*:*:*

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