CVE-2010-4761 Vulnerability Analysis & Exploit Details

CVE-2010-4761
Vulnerability Scoring

4.0
/10
Moderate Severity

The moderate security impact of CVE-2010-4761 suggests it should be monitored but does not pose an immediate threat.

Attack Complexity Details

  • Attack Complexity: Low
    Exploits can be performed without significant complexity.
  • Attack Vector: Network
    Vulnerability is exploitable over a network without physical access.
  • Privileges Required: None
    No authentication is required for exploitation.
  • Scope:
    Impact is confined to the initially vulnerable component.
  • User Interaction: None
    No user interaction is necessary for exploitation.

CVE-2010-4761 Details

Status: Modified

Last updated: 🕐 21 Nov 2024, 01:21 UTC
Originally published on: 🕟 18 Mar 2011, 16:55 UTC

Time between publication and last update: 4996 days

CVSS Release: version 2

CVE-2010-4761 Vulnerability Summary

CVE-2010-4761: The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.

Assessing the Risk of CVE-2010-4761

Access Complexity Graph

The exploitability of CVE-2010-4761 depends on two key factors: attack complexity (the level of effort required to execute an exploit) and privileges required (the access level an attacker needs).

Exploitability Analysis for CVE-2010-4761

CVE-2010-4761 can be exploited easily with a single authentication step.

Understanding AC and PR

A lower complexity and fewer privilege requirements make exploitation easier. Security teams should evaluate these aspects to determine the urgency of mitigation strategies, such as patch management and access control policies.

Attack Complexity (AC) measures the difficulty in executing an exploit. A high AC means that specific conditions must be met, making an attack more challenging, while a low AC means the vulnerability can be exploited with minimal effort.

Privileges Required (PR) determine the level of system access necessary for an attack. Vulnerabilities requiring no privileges are more accessible to attackers, whereas high privilege requirements limit exploitation to authorized users with elevated access.

CVSS Score Breakdown Chart

Above is the CVSS Sub-score Breakdown for CVE-2010-4761, illustrating how Base, Impact, and Exploitability factors combine to form the overall severity rating. A higher sub-score typically indicates a more severe or easier-to-exploit vulnerability.

CIA Impact Analysis

Below is the Impact Analysis for CVE-2010-4761, showing how Confidentiality, Integrity, and Availability might be affected if the vulnerability is exploited. Higher values usually signal greater potential damage.

  • Confidentiality: None
    CVE-2010-4761 does not compromise confidentiality.
  • Integrity: None
    CVE-2010-4761 does not impact data integrity.
  • Availability: None
    CVE-2010-4761 does not affect system availability.

Exploit Prediction Scoring System (EPSS)

The EPSS score estimates the probability that this vulnerability will be exploited in the near future.

EPSS Score: 0.112% (probability of exploit)

EPSS Percentile: 46.19% (lower percentile = lower relative risk)
This vulnerability is less risky than approximately 53.81% of others.

CVE-2010-4761 References

External References

CWE Common Weakness Enumeration

CWE-264

Vulnerable Configurations

  • cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.0:rc1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.1.0:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.0:rc2:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.1.0:rc2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.1:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.1.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.2:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.1.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.3:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.1.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.4:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.1.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1:rc1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.1:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.0:beta1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.2.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.0:beta2:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.2.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.0:beta3:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.2.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.1:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.2.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.2:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.2.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.3:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.2.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.4:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.2.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.0:beta1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.3.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.0:beta2:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.3.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.0:beta3:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.3.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.0:beta4:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.3.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.1:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.3.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.3:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:1.3.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.0.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta2:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.0.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta4:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.0.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta5:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.0.0:beta5:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta6:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.0.0:beta6:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.1:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.0.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.2:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.0.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.4:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.0.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.5:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.0.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.0:beta1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.1.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.0:beta2:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.1.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.1:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.1.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.2:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.1.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.3:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.1.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.4:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.1.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.5:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.1.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.6:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.1.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.7:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.1.7:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.8:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.1.8:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.9:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.1.9:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:rc1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.0:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:beta1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:beta2:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:beta3:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:beta4:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.1:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.2:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.3:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.4:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.5:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.6:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.7:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.7:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.8:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.8:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.9:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.2.9:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:beta1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.3.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:beta2:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.3.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:beta3:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.3.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:beta4:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.3.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.11:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.11:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.12:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.12:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.13:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.13:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.14:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.14:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.15:*:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:2.4.15:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.0:-:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:3.0.0:-:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*
    cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*

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